Nick Mercier, CEO
Even though technology is a driving factor for every business, adding a personal touch never goes out of trend. This vital requisite has been the focus for Macy Industries right from their inception where for the past 45 years they have resolved every customer query through their customized services. “We want to wow our customers and help solve any problems they may have,” begins Nick Mercier, CEO at Macy Industries.
The company provides full support manufacturing services to commercial contractors, high tech labs and even power plants. With a unique blend of engineering talent, creativity, and flexibility to produce products, Macy Industries makes their customer’s ideas a reality. As a one-stop-shop for metal manufacturing, the company offers a wide range of metal products from industrial fabrications such as platforms, dust collection systems, awnings, bollards, countertops, copper fabrications, to more architectural items that include fence fabrication, carbon fiber fabrication, signs and brand logos, cupolas and steeples, stairs and welding services among others that are fabricated in their state of the art facility.
But what sets them apart in the industry is that the company does not require customers to provide CAD models or detailed drawings. Their metal fabricators are highly skilled to understand customer requirements easily and design a solution using in house CAD that’s perfectly aligned with their requirements.
Mercier likes to add in this regard, “We have multiple options open for our customers to get their work done.
They don’t need to fit into our structure. We provide the product or solution based on time, price, and specific customer requirements.” For the commercial builder or plant engineer looking for a metal fabrication shop that produces custom products from scratch, Macy Industries understands and delivers finished projects on time. A routine follow-up with customers is a must for Macy to check the working condition of their products.
It comes as no surprise that they were the vendor of choice for a defense manufacturing contractor that required improved material handling capabilities for a product they had never handled before. Team Macy developed a prototype that could be modified as per their requirements. With a coding facility that could be done manually for multiple units, the solution was delivered by Macy within thirty days that made it easier for the client to meet the requirements of new contracts, reduce their material handling and manufacturing cost. It was all possible as Macy consolidated the way the internal functions of the product could be managed.
Adorning a different hat, Macy Industries trains interns in fabrication skills through their ongoing scholarship program at the Manchester Community College—a vocational welding school run by the state. It’s a two-way development process—where the interns infuse fresh business ideas while developing skills and on the other hand, Macy gets to establish a young workforce. “Even for our employees, skill development remains inevitable to make significant career advancement,” adds Mercier.
As one of the fastest-growing businesses, Macy Industries has earned recognition in New Hampshire for five consecutive years. But recognition as Mercier mentions never stops them from accelerating their business goals through acquisitions and their existing client base. With a young team of fabricators and diversified management, future beholds strong for Macy. As a medium-sized business with great achievements, Mercier concludes with a hint of pride, “We’re in business to capture and grow the art of manufacturing. Making new things is what our team loves to do, and Macy Industries provides a place for this to happen.”